Thank you for your purchase! We hope you are happy with our products. However, we understand that sometimes certain products aren’t the right fit. However, as many of our products are digital and therefore cannot be “returned” not all are eligible for a refund. Courses are eligible for refunds within 15 days of purchase.
Please continue reading for more information.
THE INCREMENTAL MAMA SHOP
I cannot offer refunds on digital designs and printables purchased in the shop. Once I send you the files, the sale is final. But I can and will do everything possible to make sure you are happy with your order. If you have any problems, I will work with you until I resolve the issue.
Please reach out to [email protected] for any issues with your order.
THE ORGANIZED HOME TOOLKIT
As this is primarily a collection of instant downloads that cannot be “returned” this product is not eligible for a refund. Once you are able to access The Toolkit, the sale is final.
RETURNS ON COURSES
All digital products and course refund requests must be made within fifteen (15) days of the purchase date. This includes Master Your Money, Master Your Morning, and Master Your Mess.
Please email customer service at [email protected] to request a refund. When a refund is requested for digital products, the access to those products will be immediately removed.
After receiving your return we will process your return. Please allow at least seven (7) days to process your return. Refunds may take 12 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.